Short-term rental management service
ESTIMATE YOUR PROPERTY’S SHORT-TERM VALUE
LET US TAKE CARE OF YOUR PROPERTY AND BOOST YOUR INCOME
We offer a full range of services for managing your vacation rental apartment. Boost your earnings by letting your property through our short-term management service.
Transparent management – We notify you of each booking. We don’t have a minimum term of contract – we firmly believe that happy customers stay because they want to!
Listing creation – Listing in various channels, search optimization and professional photography
Price optimization – Local knowledge and more than a decade long experience to set the perfect price and boost your income. Hosts can earn 20-60% more with short-term rental than renting the apartment residentially.
Guest support – We handle all guest communication from inquiries and bookings to problem solving and feedback
24 h check-in – We meet & greet your guests any time of the day and night, provide key exchange. And give them few local tips.
Professional cleaning – We organize professional cleaning and restocking (shampoo, soap, slippers, toilet paper and dishwasher tablets) paid for by your guests to ensure clean homes and high ratings.
Quality Hotel linens – We organize clean bed linen and towels, which are all laundered off site.
Security – We will give you peace of mind by installing noise detectors to your apartment to make sure night silence is respected.
Complete flexibility – It’s your home. Rent it on your terms. You decide when the property is available for bookings and when you want to block it for yourself
Property maintenance – We have skilled professionals who will handle all maintenance issues on short notice.
Superhost status – We have acquired a superhost status which is a result of professional management and high feedback ratings.
Management fees – Management fees start from as little as 20%, depending on the property type and location. No minimum term. No up-front fees. Cleaning fees are paid as a supplement by the guests.
PERSONAL APPROACH
We meet and greet all our guests personally, so we know exactly who rents your premises.
GUEST SUPPORT
We handle all guest communication from inquiries and bookings to problem solving and feedback.
HOTEL STANDARD
We have experience and expertice in hotel industry and all apartments are equipped with clean quality hotel linen and towels.
PROPERTY MAINTENANCE
We have skilled professional who wil handle all maintenence issues on short notice.
SUPERHOST
We work hard to maintain our Superhost image and status, which reflects in high ratings and guest feedback.
TRANSPARENCY
We notify you of each booking. We don’t have a minimum term of contract – we firmly believe that happy customers stay because they want to!
FREQUENTLY asked questions
WHAT ARE YOUR WORKING HOURS?
Dream Stay can be reached 24/7. You will receive our direct phone number with booking confirmation.
WHAT IS THE MINIMUM STAY?
The minimum stay in our apartments is 2 nights.
HOW DO I GET THE KEYS?
We will personally meet you in front of the apartment to introduce the apartment and hand you the keys. Additionally you may also order a transfer with keys to your apartment for additional charge.
HOW DO I PAY FOR MY BOOKING?
You may either pay by bank transfer, pay pal or credit card. We require 30% prepayment at the time of booking.
IS FREE WIFI PROVIDED IN THE APARTMENT?
Yes, all apartments have free wireless internet connection. You will find the password in the apartment.
WHAT IS A CLEANING FEE?
Dream Stay makes sure that all apartments are properly cleaned after each guest. This includes changing bed sheets, linen and towels, cleaning the dishes, taking out the garbage and inspecting the apartment for faults. This process in necessary to make sure that each guest will enter a clean apartment.
IS EARLY CHECK IN POSSIBLE?
Early check-in is possible if the apartment stays unoccupied the night before. Late check-in after 20:00 costs 15 euros.
DO YOU HAVE INTERNATIONAL CHANNELS?
All apartments have a selection of local and international channels. International channels include channels in English, Russian and Finnish.
ARE BED LINEN AND TOWELS PROVIDED?
All apartments have clean bed sheets, linen and towels. In addition there is toilet paper, shampoo, soap, complimentary coffee capsules and slippers.
IS SMOKING ALLOWED IN YOUR APARTMENTS?
We have a non-smoking policy! Smoking is not allowed in any of our properties! Violation of this rule will result in a 200 euro fine and termination of contract.
DO YOU HAVE AN APARTMENT FOR PARTIES?
Parties and events are restricted in our apartments without exceptions! If you are looking for a place for a party, event or other social gathering, please find your apartment from somewhere else. The maximum number of people allowed in apartment is specified under each specific apartment.
DO YOU OFFER FREE PARKING?
Parking is available in some apartments. Please ask for parking options prior making a reservation.
DO YOU ALLOW PETS IN YOUR APARTMENTS?
Pets are not allowed in most of our apartments, but there are some exceptions! Please contact us directly for more information.
For more questions contact us at info@dreamstay.ee